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Summary: Customer Operations will be responsible for monitoring the entire patient infusion journey, connecting all necessary parts, minimizing the chances of disruption, ensuring the best experience for the Novartis customer. About the Role: Key responsibilities: – Taking holistic view of the patient’s entire infusion journey, aligning all steps to have a complete infusion without disruption. – Keep contact with the hospital “Nurse Navigator” role to align all the information needed. – Work cl…
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